Terms of Service

WedCloud — SaaS Platform for Wedding Planning

Effective: March 14, 2026

1. Scope

1.1

These Terms of Service (hereinafter “Terms”) apply to all agreements between Mihael Traxler-Simic e.U., Goldschlagstraße 161-167, 1140 Vienna, Austria (hereinafter “Provider” or “we”) and the user (hereinafter “User” or “you”) regarding the use of the SaaS platform “WedCloud” (hereinafter “Platform” or “Service”), accessible at https://wedcloud.app.

1.2

Deviating terms of the User are not recognized unless the Provider expressly agrees in writing.

1.3

These Terms apply to both consumers and businesses within the meaning of the Austrian Consumer Protection Act (KSchG).

2. Subject of the Contract

2.1

The Provider provides the User with a web-based SaaS platform that includes the following features:

• Creation and management of digital wedding pages
• Photo and video upload and management
• QR code-based guest upload
• AI-powered face recognition and photo grouping
• AI-powered seating plan creation
• AI-powered photo search using natural language
• Digital invitations with RSVP management
• Wedding timetable management
• Menu planning with allergen tracking
• Digital guestbook
• Spotify integration for wedding music
• WhatsApp integration for photo uploads
• Photo challenges with leaderboards
• Automatic video recaps

2.2

The exact scope of features depends on the selected plan (Free, Basic, Premium).

3. Contract Formation and Registration

3.1

The presentation of services on the website does not constitute a binding offer but an invitation to submit an offer (invitatio ad offerendum).

3.2

By registering, the User submits a binding offer to conclude a usage agreement. The contract is formed upon activation of the user account.

3.3

The User must be at least 16 years old to use the platform.

3.4

The User undertakes to provide truthful information during registration and to keep it up to date.

4. Plans and Services

4.1 Free Plan

• Limited functionality as per current plan description
• May be discontinued or modified by the Provider at any time

4.2 Paid Plans (Basic, Premium)

• Extended functionality as per current plan description on the website
• Annual billing
• Prices include all applicable taxes (VAT)

4.3

The Provider reserves the right to modify the scope of plans, whereby significant restrictions to existing paid plans will be announced with 30 days' notice.

5. Payment Terms

5.1

Payment processing is handled by our payment provider LemonSqueezy (Lemon Squeezy, LLC), which acts as “Merchant of Record.” LemonSqueezy is independently responsible for processing payments, taxes, and refunds.

5.2

Accepted payment methods include: credit card, PayPal, Apple Pay, Google Pay, and other methods supported by LemonSqueezy.

5.3

The subscription fee is due annually in advance. Billing is processed automatically through LemonSqueezy.

5.4

All stated prices include the applicable statutory VAT.

6. Right of Withdrawal for Consumers

6.1 Withdrawal Policy

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date of contract conclusion.

To exercise your right of withdrawal, you must inform us

Mihael Traxler-Simic e.U.
Goldschlagstraße 161-167, 1140 Vienna
Email: hello@wedcloud.app

by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract.

To meet the withdrawal deadline, it is sufficient to send the communication concerning the exercise of the right of withdrawal before the withdrawal period expires.

6.2 Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal. We will use the same means of payment you used for the original transaction, unless expressly agreed otherwise with you.

6.3 Early Loss of Withdrawal Right

The right of withdrawal expires for contracts for the supply of digital content not on a tangible medium if the Provider has begun performance of the contract after the consumer has expressly consented to the Provider beginning performance before the withdrawal period expires and has confirmed awareness that consent results in loss of the withdrawal right.

7. Usage Rights and Obligations

7.1

The Provider grants the User a simple, non-transferable, non-sublicensable right to use the Platform for the duration of the contract.

7.2

The User undertakes to:

• Use the Platform only for lawful purposes
• Not upload any content that is unlawful, offensive, defamatory, or violates third-party rights
• Not upload content to which the User does not hold rights
• Keep login credentials confidential and not share them with third parties
• Not use the Platform for commercial purposes (except for intended use for wedding planning)
• Not manipulate the Platform or compromise its security

7.3 Prohibited Content

The following types of content are strictly prohibited on the Platform. The User shall ensure that neither they nor their guests upload any content that:

• Is pornographic, sexually explicit, or obscene in nature
• Constitutes, depicts, or facilitates child sexual abuse material (CSAM) or the exploitation of minors in any form
• Promotes, glorifies, or incites violence, terrorism, or self-harm
• Contains hate speech or content that discriminates against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
• Violates any applicable law, including but not limited to criminal law, intellectual property law, and data protection law
• Is used for fraud, phishing, malware distribution, or any other deceptive or malicious purpose

7.4 Content Moderation and Enforcement

The Provider reserves the right, but is not obligated, to monitor, review, or screen content uploaded to the Platform. In the event that prohibited content as defined in section 7.3 is discovered or reported, the Provider may, at its sole discretion and without prior notice:

• Immediately remove or disable access to the offending content
• Immediately suspend or permanently terminate the User's account and all associated wedding instances without refund
• Report the User and any relevant data (including IP addresses, account information, and uploaded content) to the competent law enforcement authorities, in particular in cases involving CSAM, terrorism-related content, or other serious criminal offences
• Cooperate fully with law enforcement agencies, regulatory authorities, and court orders in the investigation and prosecution of illegal activities
• Preserve and retain content and associated metadata as required by law or as necessary for the purposes of legal proceedings

7.5

The User is solely responsible for all content uploaded to their wedding instance, including content uploaded by guests via QR code, WhatsApp, or other means. The User shall take reasonable measures to prevent the upload of prohibited content and shall promptly report any violations to the Provider at hello@wedcloud.app.

7.6

In the event of a breach of the obligations set out in sections 7.2 through 7.5, the Provider reserves the right to restrict or block access to the Platform. In cases of serious or repeated violations, the Provider may terminate the contract without notice pursuant to section 12.5.

8. Content and Copyright

8.1

The User retains all rights to content uploaded by them (photos, videos, texts).

8.2

The User grants the Provider a simple, time-limited license to use uploaded content to the extent necessary for providing the contractual services (e.g., storage, display, image processing for face recognition, creation of video recaps).

8.3

The User warrants that they hold the necessary rights to all uploaded content and that such content does not infringe any third-party rights.

8.4

Guests who upload content via QR code or WhatsApp consent to the use of such content within the Platform's features by uploading it.

9. Face Recognition and AI Features

9.1

The Platform offers optional AI-powered features, including face recognition, automatic seating assignment, and natural language photo search.

9.2

Face recognition processes biometric data and requires the User's explicit consent pursuant to Art. 9(2)(a) GDPR. The User is responsible for obtaining consent from the individuals depicted in the photos.

9.3

All AI-generated suggestions (seating arrangements, timetables, search results) are to be understood as recommendations and require manual confirmation by the User.

10. Availability and Support

10.1

The Provider endeavors to maintain Platform availability of 99% on an annual average. Planned maintenance is excluded from this and will be announced in advance where possible.

10.2

The Provider does not guarantee uninterrupted or error-free operation of the Platform.

10.3

Support is provided via email at hello@wedcloud.app. Responses are typically provided within 48 hours on business days.

11. Liability

11.1

The Provider is fully liable for damages caused by intent or gross negligence.

11.2

In cases of slight negligence toward businesses, the Provider is only liable for breach of essential contractual obligations (cardinal obligations), and damages are limited to foreseeable, contract-typical damages.

11.3

Toward consumers, liability is governed by the mandatory provisions of the Austrian Consumer Protection Act (KSchG).

11.4

The Provider is not liable for:

• Loss or damage of content uploaded by the User (the User is responsible for their own backups)
• Results of AI-powered features (seating assignments, search results, timetable suggestions)
• Failures or errors of third-party services (Supabase, AWS, Cloudflare, Spotify, WhatsApp, LemonSqueezy)
• Damages due to force majeure

11.5

The Provider's maximum liability for damages per contract year is limited to the amount paid by the User in the preceding 12 months (does not apply toward consumers for personal injury).

12. Contract Duration and Termination

12.1

The usage agreement for the free plan is concluded for an indefinite period and may be terminated at any time.

12.2

Paid subscriptions have a term of one year and automatically renew for another year unless cancelled at least one day before the end of the current term.

12.3

Cancellation can be made via the LemonSqueezy customer portal or by email to hello@wedcloud.app.

12.4

Upon cancellation of a paid plan, access remains until the end of the paid term. After that, the account is downgraded to the free plan.

12.5 Extraordinary Termination

Either party may terminate the contract without notice for good cause. Good cause exists in particular in the event of:

• Material breach of these Terms
• Payment default exceeding 30 days
• Filing for insolvency

13. Data Protection

The processing of personal data is carried out in accordance with our Privacy Policy.

14. Amendments to Terms

14.1

The Provider reserves the right to amend these Terms if this is necessary for objectively justified reasons (e.g., changes in law, changes in scope of services).

14.2

Changes will be communicated to the User at least 30 days before taking effect via email. If the User does not object within 30 days of receiving the notification of change, the amended Terms are deemed accepted. In case of objection, the User has the right to terminate the contract at the time the amendment takes effect.

14.3

Toward consumers, the restrictions of § 6(2)(3) KSchG apply.

15. Final Provisions

15.1 Applicable Law

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers within the EU, the mandatory consumer protection provisions of the consumer's country of residence also apply.

15.2 Jurisdiction

For disputes with businesses, the jurisdiction is Vienna, Austria. For consumers, the statutory jurisdictions pursuant to § 14 KSchG apply.

15.3 Severability Clause

If any provision of these Terms is or becomes invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that most closely reflects the economic purpose of the invalid provision.

15.4 Language

The German version of these Terms is the legally binding version. An English translation is provided for informational purposes only.

This is a convenience translation. The German version is legally binding.

Last updated: March 14, 2026